▣ Display & Glass Easy

Do I lose data when I replace my screen?

Screen repairs don't touch your storage — your data stays safe. If there's water damage or severe board faults, back up first.

✓ Certified Hardware Fact Checked ◇ 12-Month Coverage Standard

⚡ Battery & Port Moderate

How do I know if I need a new battery?

Fast drain, random shutdowns, swelling, or iPhone Battery Health < 80% are classic signs.

✓ Certified Hardware Fact Checked ◇ 12-Month Coverage Standard

💧 Water Ingress Critical

I dropped my phone in water — what should I do?

Power off immediately, don't charge, and bring it in ASAP.

✓ Certified Hardware Fact Checked ◇ 12-Month Coverage Standard

⚡ Battery & Port Easy

My phone isn't charging — is it the port or the battery?

We test with a known-good cable, inspect the port and run diagnostics.

✓ Certified Hardware Fact Checked ◇ 12-Month Coverage Standard

🔒 Privacy & Backup Privacy

Will you access my photos or data?

No — we respect your privacy and only test repair functions.

✓ Certified Hardware Fact Checked ◇ Secure Testing Standard

📋 Lab Policies Parts

What parts do you use?

We use premium quality parts with warranty.

✓ Certified Hardware Fact Checked ◇ Parts Warranty Included

📋 Lab Policies Booking

Do I need an appointment?

Walk-ins welcome, booking ensures priority.

✓ Certified Hardware Fact Checked ◇ Priority Booking Available

📋 Lab Policies Diagnosis

Is there a diagnostic fee?

Basic checks are usually free.

✓ Certified Hardware Fact Checked ◇ Inspection Policy

📋 Lab Policies Timing

How long do repairs take?

Most repairs are same day.

✓ Certified Hardware Fact Checked ◇ Same-Day Service

📋 Lab Policies Warranty

What warranty do I get?

Most repairs include parts & labour warranty.

✓ Certified Hardware Fact Checked ◇ Parts & Labour Warranty

▣ Display & Glass Hardware

Will True Tone / Face ID / Touch ID be affected?

We take every precaution to preserve these features. Some functions are hardware-paired to the original part — we'll advise you before proceeding.

✓ Certified Hardware Fact Checked ◇ Device Compatibility Check

🔒 Privacy & Backup Backup

Do I need to back up my phone first?

We recommend backing up before any repair, especially for water damage or motherboard-level work, just to be safe.

✓ Certified Hardware Fact Checked ◇ Data Safety Guidance

💖 Maintenance Care Care

After-repair care tips

Use a good case and screen protector, avoid extreme temperatures, and don't expose your device to moisture unnecessarily after a repair.

✓ Certified Hardware Fact Checked ◇ Device Care Standard

📋 Lab Policies Quote

Why can a quote change after inspection?

Sometimes hidden damage is only discovered once the device is opened. We'll always inform you of any changes before proceeding.

✓ Certified Hardware Fact Checked ◇ Transparent Quote Policy